Understand the ARIA platform before you depend on it.
These guides cover account creation, product access, customer-console behavior, core products, specialist products, knowledge, leads, usage, security and troubleshooting. They distinguish working account/platform behavior from product capabilities that depend on configuration, entitlement or a connected provider.
Getting started
Create an account, sign in, understand your organization, and choose the first ARIA product to open.
Registration · Login · First session 02Customer dashboard
Overview, product navigation, conversations, leads, knowledge, usage, settings and organization identity.
Console · Navigation · Organization data 03Product access & plans
Why all ARIA products can remain visible and how Active, Trial, Locked, Setup required and Suspended states work.
Entitlements · Locked products · Upgrades 04ARIA Voice
Website and telephone conversations, business knowledge, lead capture, bookings, handoff and realtime behavior.
Web voice · Telephone · Barge-in 05ARIA Agent
Research, writing, files, planning, project context and the relationship between Agent and IDE.
Research · Files · Workspaces 06ARIA IDE
Real-time voice development, project access, edits, debugging, tests, approvals, interruptions and release preparation.
Voice coding · Debugging · Tests 07ARIA Sales
Customer and internal Sales workspaces, organization isolation, prospects, review queues, approval and prospecting runs.
Prospects · Approval · Organization scope 08ARIA R.I.
Resource Intelligence use cases, bills and documents, comparisons, cost leakage, reports and workflow status.
Bills · Audits · Reports 09ARIA S.A.
Authorized security monitoring, alert triage, evidence collection, boundaries and escalation responsibilities.
Monitoring · Triage · Evidence 10ARIA Probate
Probate-support workflow concepts, case information, document organization, progress tracking and human review.
Cases · Documents · Support 11Knowledge
How organization knowledge is added, indexed, used and separated from another customer's data.
Documents · Websites · Re-indexing 12Leads & conversations
Customer records, conversation history, lead capture and how activity moves between products.
Leads · Customers · Conversation history 13Usage & billing
Plan structure, product-access visibility, metered usage, add-ons and what is not yet connected to a billing provider.
Plans · Usage · Specialist access 14Security & privacy
Authentication, organization isolation, sessions, role boundaries and security expectations for connected tools.
Sessions · Roles · Data boundaries 15Troubleshooting
Login, access, product state, Voice, files, browser and common customer-console issues.
Login · Access · Product issues 16ARIA ecosystem
How accounts, organizations, products, shared records and specialist capabilities fit into one platform.
Architecture · Products · Data flowDocumentation should match what the product actually does.
If you find a guide that no longer matches the interface or your enabled product, tell us. We would rather correct the docs than make you guess.
Account, access and customer-console fundamentals
Begin with the account model before product-specific setup. ARIA is organization-scoped: the account you sign into belongs to an organization, and product access is resolved for that organization.
Voice, Agent and IDE
The core products have separate jobs but share the ARIA account relationship. ARIA IDE remains technically inside ARIA Agent even though it has its own product page and documentation.
Sales, R.I., S.A. and Probate
Specialist products can be visible in the customer dashboard even when the organization does not have operational access. Their documentation explains both the intended workflow and the access/configuration boundary.